Event “What Ifs” - Handled
Emergency planning. On-site risk management and crisis response. Safety logistics that integrate with your team to promote safety while reducing stress for your next conference.
Your conference or event needs more than security and a first aid kit.
We partner with meeting planners to create custom emergency protocols, contingency plans, provide on site support as well as virtual support so your event is ready for whatever happens, wherever it happens.
Custom Emergency Protocols
Every venue is different and so are the risks. We work with you to develop tailored emergency protocols specific to your event location, schedule, and attendees. From evacuation routes to severe weather plans and medical response procedures, we help ensure that everyone on your team knows exactly what to do when the unexpected happens.
Contingency Plans
Unexpected situations like severe weather, medical emergencies, nearby incidents, emerging threats in today’s dynamic world and other unforeseen problems can throw even the best-planned events off course. We help you build smart, adaptable scenario-based backup plans so you’re prepared to respond quickly and keep your attendees safe without scrambling in the moment.
On Site Support
Even with a solid plan in place, unexpected things happen. That’s why we offer real-time on site support during your event—whether you need assistance on implementing a protocol, navigating a sudden issue, or responding to an attendee with a medical emergency. We’re here when it matters most, with experts trained in emergency management, so every critical moment is handled with clarity and confidence.
Virtual Support
If on-site support isn’t in the budget, we’ve still got you covered. We offer virtual support that provides many of the same resources as our in-person service. Our team remains on-call during your event to help you troubleshoot issues in real time so you’re never navigating a challenge alone.
How We Work Together to Make Sure You’re Ready for Anything
PLAN
We Start With a Discovery Call or Email Conversation
We’ll learn about your event, your attendees, and any known risks or concerns.
This conversation sets the foundation for a plan that fits your specific event (not a generic checklist).
PREPARE
You Receive a Quote with Customizable Options
We create a tailored approach to meet your needs and budget. We will help you choose from a variety of options such as emergency protocols, contingency plans, on site and virtual support, and staff training.
SUPPORT
We Take The Burden So You Can Focus on Running the Event
We understand your bandwidth challenges. While you’re focused on the event, we’re constantly monitoring for potential issues, mitigating ongoing concerns and ready to respond in real time. If something comes up, you’re never left guessing what to do next.
We Know Budgets are Tight
As the event planner, you already know your conference needs this extra level of safety. But getting approvals from stakeholders, procurement, and legal can be tricky…especially when you’re not getting the support you need from decision-makers. That’s where we come in. ECI can help you justify the budget by:
Providing a detailed overview of our services
Sharing client stories and staff CVs
Supplying documentation to support risk mitigation
Joining stakeholder meetings to communicate the value directly
We’re here to help you advocate for safety and get the green light with confidence.
Why ECI Exists—and Why It Matters for Your Event
Emergency Concierge started with a simple conversation: dealing with feeling uneasy about attending large events and the lack of attention to emergency preparedness.
We realized that while most events are planned down to the minute, emergency preparedness is often overlooked or never even considered.
So we built ECI to fill that gap—combining deep hospitality industry experience with emergency management expertise to help planners feel ready, not reactive.
Every member of our on-site team is a trained first responder, chosen for their calm presence and clear thinking. When you work with us, you’re backed by professionals who know exactly what to do if something unexpected happens.
Based on the combination of experiences that built ECI, we are committed to providing safety and oversite while not taking away from the enjoyment or aesthetics of your event.
Contact us for more information.
What works best for you? Reach out via a phone call or send us a message here to request more information and we’ll get back to you within 2 business days.
Phone:
(480) 712-5027
P.O. Box 2613 Scottsdale, Arizona 85252 USA
